Developing a Plan of Care
As medical director of Erlanger ExpressCare, Dr. David Alvarez wears many hats. One of his primary roles is working with Advanced Practice Providers (APPs), who are nurse practitioners and physician assistants licensed to work independently. “Many days I work as a hospitalist caring for patients in the hospital, but every day I am available to our APPs,” he explains. “If there’s ever a clinical question regarding the patient’s need, I help assess the situation alongside the APP. Having a physician available at ExpressCare in this capacity should be a great comfort to our patients.” It’s important to Dr. Alvarez that each and every patient receives the care they need. “If urgent care isn’t the right place at the right time, our APPs collaborate with me and our patients to provide the most appropriate care.”
Universidad Central del Este Facultad de Medicina – San Pedro de Macorís, Dominican Republic
Board-Certified in Internal Medicine
1. What do you love most about your profession?
Making an impact in patients’ lives is very important to me. I also enjoy mentoring and supporting other providers as they navigate the always-changing healthcare system.
2. What do you see as the most exciting new development for your profession?
Seeing technology give way to telehealth, allowing patients quicker access to high-quality healthcare, has been very exciting. Particularly in my role as a medical director for Erlanger ExpressCare during the COVID-19 pandemic, the advancements in telehealth allowed our nurse practitioners and physician assistants to safely fill a very important need in the community with telehealth visits.
3. What’s the key to making a great first impression?
Uninterrupted and intentional listening.
4. How does your staff enhance your practice?
My nurse practitioners and physician assistants, along with their support staff, guide the patient’s experience. They increase access to healthcare in our community, and together, we ensure that our care and protocols are appropriate.
5. What is your philosophy when it comes to the care of your patients?
I respect and take time with each of my patients to ensure that there is a clear understanding of the care that they need. Kindness is always first!