Hospice of Chattanooga
Attending to Needs Big & Small
A registered nurse for 32 years, Ramona Davis joined Hospice of Chattanooga as a hospice case manager four years ago. “As a hospice case manager, I went home to home showing families how to care for their loved ones, teaching them what to expect as their illness progressed, and taking care of needs great and small,” Davis shares. “I spent a lot of time laughing and holding hands, and I spent some time weeping and hugging, too.” In 2021, Davis transitioned to a new role as a clinical manager, where she gets to share her expertise with the newest nurses on staff. “My goal every day is to help my staff do their jobs to the best of their ability,” she says. “I aim to be a mentor, a teacher, and a support. And we STILL laugh a lot and cry some!”
Georgia Baptist College of Nursing – Atlanta, GA
1. What do you love most about your profession?
I love to help another person feel confident in their role, whether it be a son or daughter caring for a dying parent or a new nurse just learning the ropes.
2. What is one of your happiest professional moments?
I cared for a very intelligent, very successful gentleman for about two years – he just also happened to be as mean as a snake. I loved him so much. As he neared the end of his life, he said to me one day, “I’m glad you are here. I feel safe when you are here.” That affirmed to me that I am in the right place doing the right job.
3. What’s the key to making a great first impression?
Smile. Make eye contact. Find out a person’s name. Make him or her feel like the most important person in the room.
4. What would you consider to be your main strengths?
I am very determined and practical. I am a problem solver. And I have a really tacky sense of humor!
5. What is your philosophy when it comes to the care for your patients?
To help a person finish their race with comfort and dignity is a role that I passionately embrace.