The Lantern at Morning Pointe Chattanooga
Finding Her Calling
Michelle Sutter has always had a passion for service, although her professional career hasn’t consistently reflected that. Sutter’s work history includes over a decade in a corporate environment as a coach, recruiter, and human resources officer, and she has also founded and operated several small businesses. Sutter found her way to the healthcare sector three years ago, and just this year, she was named executive director of The Lantern at Morning Pointe Alzheimer’s Center of Excellence, Chattanooga. “Although I found my calling at The Lantern late in life, I feel like all my experiences have prepared me for my current role, which is the most fulfilling and demanding role I have held in my career,” she shares. “I could not imagine a better way to serve, and my heart is full every day when I make time to spend with each resident that calls our community home.”
Middle Tennessee State University – Murfreesboro, TN
CORE Certified, The Florida Agency For Health Care Administration
Assisted Living Administrator, State of Tennessee and State of Florida
Assisted Living Administration
1. What do you love most about your profession?
Spending time with the residents. When you are with someone who has Alzheimer’s or dementia, it forces you to meet them where they are. I feel like God uses these experiences to teach and stretch me, and I am humbled daily when I am with them.
2. What is your best advice for family members?
Be gracious with yourself. Although there is a ton of material out there on how to care for a loved one with this disease, each person is affected differently, and it is impossible to “know” how to navigate moment to moment.
3. What’s the key to making a great first impression?
Be honest. Be kind. And be You.
4. What would you consider to be your main strengths?
Patience. And I am a great listener. Which is a must when dealing with this disease, as many times what they don’t “say” is everything.
5. What is your philosophy when it comes to the care for your patients?
Above all, ensure that each resident feels safe and cared for.