Erlanger Baroness Hospital
Making a Positive Impact
A typical workday for Lance Royal, an interventional radiologic technologist, starts with reviewing and assessing the day’s “worklist” of all ordered and scheduled procedures. “After answering emails and checking in with each rad tech on shift, I then look for ways to help the department function more efficiently,” he shares. Royal’s team routinely competes 15 to 20 procedures daily. He adds, “With our high patient volume, there are always many different ways that I can make a difference – whether that looks like taking phone calls and completing paperwork or preparing images for review. I try to do everything I can to ensure the day keeps moving and our patients are cared for safely and in a timely manner.”
Dalton State College – Dalton, GA
American Registry of Radiologic Technologists (ARRT)
1. What do you love most about your profession?
I enjoy being directly involved in procedural care, the variety of exams performed, and seeing patients improve clinically as a result of an interventional radiology procedure.
2. What is one of your happiest professional moments?
Coming in on call in the middle of the night for a stroke intervention of a 29-year-old female who had recently given birth. Upon arrival to the IR suite, she was unable to speak or move the right side of her body. We retrieved the clot that was causing her stroke in under 10 minutes, and the patient made a full recovery.
3. What is your best advice for patients?
To be aware that we are doing everything that we can to safely care for you in the most timely manner possible.
4. What’s the key to making a great first impression?
I make sure I listen to the other person, not talk over them. I try to come across as genuine and relatable and make the other person feel comfortable and heard.
5. What is your philosophy when it comes to the care for your patients?
I believe that all patients deserve my attention and respect. I try to treat all my patients as if they are a family member. I try to keep in mind how I would expect other healthcare professionals to treat one of my loved ones.