Morning Pointe of East Hamilton
Dedicated to Serving
Though Claudia Zendejas has been serving in her current role as Lantern Program Director in the Lantern at Morning Pointe of East Hamilton for two years, her desire to help others began at a young age as she cared for her grandparents. “I love seeing how I can bring joy and happiness to others,” shares Zendejas. “I knew that my life had a bigger purpose, and it was to serve others.” Now, Zendejas helps lead programming for residents with Alzheimer’s and dementia utilizing the facility’s purposeful spaces, stage-appropriate environments, approaches, and programs. She works each day to help residents live independent and safe lives, advocate for their needs, and encourage them to “take a deep breath, look around, and live in the moment.”
It’s a blessing to serve the ones that feel lost and know that, when you are with them, they find their safe place.”
My Credentials
Bachelor of Science in Business Administration and Management General:
University of Phoenix – Phoenix, AZ
Certifications:
Certified Nursing Assistant
Certified Dementia Practitioner
1. Can you tell me a little bit about your profession? What does your day-to-day look like?
My day starts with making sure my residents live as independently and safely as possible through programs like Best Friends™ Approach, Teepa Snow’s Positive Approach™ to Care, our Meaningful Day™ purposeful programming, music, art, and cuddle therapy. I also meet their spiritual, physical, and intellectual needs in daily life.
2. What is one of your happiest professional moments?
When I walk in the building and the resident is having a hard time, but I am able to fix their concern or redirect them to be in a calm state. They see me and know I’m their person.
3. What’s the key to making a great first impression?
A great first impression is a combination of a positive approach with active listening, a genuine interest in the other person, and of course, a smile.
4. What would you consider to be your main strengths?
My main strengths are connecting with my residents and advocating for them. I’m also their biggest cheerleader.
5. What do you love most about your profession?
I love being able to teach others about caregiving. Learning new things every day.
- 423.212.1206
- Lantern Alzheimer’s Center of Excellence, East Hamilton - Opening 2025
- 1776 Generations Way Ooltewah, TN 37363
- erlanger.org/palliative
