Solving Complex Problems
A typical day for Beth Goodwin, a nurse practitioner with Erlanger Gastroenterology, contains a lot of variety, but that’s part of what she loves most about her job. On an average day, Goodwin will see 10 to 16 patients, both new and established. While some patients may be visiting Goodwin to have a routine colonoscopy screening, others have multiple complex gastrointestinal problems that need to be addressed. Goodwin loves the variation and complexity that comes with her specialty, and that love is apparent to her patients. One of Goodwin’s most proud professional moments was when she had a patient follow her to three different practices because of the care she provided. “I was able to treat this man’s ulcerative colitis in a way where it had been under control for years,” says Goodwin. “It meant a lot that he had such a good experience that he wanted to stick with me.”
University of Tennessee at Chattanooga – Chattanooga, TN
1. What's the key to making a great first impression?
A smile and a good handshake are the key to making a great first impression.
2. What would you consider to be your main strengths?
Listening to patients. It’s easy for patients to sometimes feel as though they have to explain their symptoms and are rushed through the rest of the visit. I want my patients to always feel like I care about what they have to say.
3. What do you love most about your profession?
Helping patients feel better.
4. What is your philosophy when it comes to the care for your patients?
I always try to meet my patients where they are. I like to find out what they are currently doing and what they are willing to do to improve their health.
5. Do you believe in miracles? Why or why not?
Yes, absolutely. I’ve known patients to far out live prognosis and get to see the birth of a child, a wedding, an anniversary, or another major life event.