Erlanger Orthopaedics
Lending a
Listening Ear
Although Amanda Works has worked in orthopaedics for nearly a decade, she’s only been in her current role as a nurse practitioner for Erlanger Orthopaedics for roughly six months. Specializing in spine care, Works enjoys her job because she is able to help improve the daily quality of life for her patients. When it comes to her strengths, Works finds success in really listening to her patients. “I think sometimes patients can be frustrated with all the questions we ask as providers,” says Works. “It’s not that we aren’t listening; we like to ask questions in a different way to narrow in on the problems and solutions. Sometimes one problem can have three or more solutions, and we’re just trying to find what’s best for the patient.”
Everyone has a story and wants to be heard.”
My Credentials
Health Administration Degree:
Cumberland University – Lebanon, TN
Nursing Degree:
University of Tennessee at Chattanooga – Chattanooga, TN
Certifications:
Adult-Gerontology Acute Care Nurse Practitioner, American Nurses Association
Health IT, The Office of the National Coordinator
My Specialties
Orthopaedic Spine Care
1. Can you tell me a little bit about your profession? What does your day-to-day look like?
I am an acute care nurse practitioner, and I specialize in orthopaedic spine care in a clinical outpatient setting.
2. What do you love most about your profession?
I cherish the responses of the patients who I have been blessed to help. I love hearing how, for the first time in a while, they were able to go on vacation and walk around without thinking of their back because they feel better.
3. What is one of your happiest professional moments?
Every day I get one very special moment with a patient who
is sharing with me a story of happiness or success. Those stories are what give me those happy professional moments.
4. What is your best advice for patients?
Although medicine has advanced by leaps and bounds, we may not be able to take all the pain away. We will work diligently to give you as much of your life back as possible.
5. What is your philosophy when it comes to the care for your patients?
Listening, showing respect, and having empathy are important to building a relationship with patients.
- 423.893.9020
- 1809 Gunbarrel Rd., Chattanooga, TN 37421
- erlanger.org
